How To Resolve Xfinity Router Not Working Issue?

In today's internet-driven world, it is necessary to have a robust router that provides smooth internet service. Talking about good routers, Xfinity is the name that comes up first. However, there is nothing more frustrating than encountering the Xfinity router not working issue. It halts your workflow at once. Thus, we have come up with the best troubleshooting methods to fix the issue.
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Troubleshoot Xfinity Router Not Working Issue

You can follow the below-given troubleshooting methods to fix your router not working problem. These methods are often recommended by experts and are capable of helping you to get rid of the issue.

Check Your Connections

You are likely to run into Xfinity wireless router not working issue due to a lack of communication between your modem and router. Make sure your device is well-connected to your WI-Fi network. Also, check if the power adapter of your router is loose. All the cables should be securely connected. Moreover, remember that certain factors like the number of WiFi devices connected to your network can impact your connectivity. So, limit the number of devices connected to your network.

Use Compatible Web Browser

Probably, your Xfinity router is not working because you are trying to access your router login page using an incompatible web browser. Make sure to use the compatible and updated web browser to access your router page. Furthermore, to enhance the performance of your web browser, clear the browser cache memory and cookies. If you are still facing the issue, try to log in to your router using a different web browser.

Ensure Correct Login Details 

Entering incorrect login credentials can be responsible for the Xfinity WiFi not working issue. The default router login username is 'admin' while the default password is 'password.' However, if you have changed your router default password, make sure to enter it correctly while logging in to your account. Besides ensuring the correct username and router login password, make sure to type the correct IP address of your router on your web browser. 

Troubleshoot with Xfinity My Account App

To fix your internet-related issues on your Apple or Android device, you can use the Xfinity My Account app. Follow the given instructions to troubleshoot internet or network-related errors on your device.
Launch  the Xfinity My Account app on your Android or Apple device
Locate and select the Internet option Choose  
your model and hit the Restart this device option
Hereafter,     you may have to wait for around 6 to 7 minutes.
Once  done, check if the router network issue is resolved.

Turn Off Antivirus

Third-party security programs installed on your system can be the reason why your router is not working at the moment. Antivirus softwarerunning in your system can interfere with the working of your Xfinity router.You can resolve the issue by turning off the antivirus program. After disablingthe antivirus, check if your Xfinity router is working now. If not, move on tothe next troubleshooting method.

Reboot Your Router

If none of the above-stated methods worked, you are left with the only option of rebooting your router. Rebooting the Xfinity router is an effective troubleshooting method that has previously fixed several router-related issues like the Xfinity router not online. To reboot your router manually, follow the given steps. 

Firstly, turn off your router and unplug the power cord from your router
After disconnecting the power adapter of the router from the socket, wait for at  least 2 minutes.
After  patiently waiting for 2 minutes, plug the power cord back in and wait for the power light to turn on. Once done, check if the issue is fixed. 
So, these are effective troubleshooting methods to fix your router not working problem.
Apart from them, you can also perform a factory reset Xfinity router to fix the issue. For further queries, you can reach out to the Xfinity customer support service.